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This section holds the Frequently Asked Questions for all Hiteker products. Always consult this section before sending your enquiry to our helpdesk or upgrading your player. If you cannot find the answer here you can send us an e-mail by clicking here.

  1. Is my Hiteker DVD player region free?
    Yes, your Hiteker DVD player bought in Europe is standard region free! There is no notification about in the users manual, here we talk about standard region 2.
  2. Can i turn off the macrovision protection?
    No, You can't! The Hiteker DVD player has no option for turning this off. There are no hidden menu's
  3. Does my player support cd-writable as well as cd-rewritable cd’s?
    Most of the Hiteker-players can read these formats. Visit the product page for more details.
  4. Can I upgrade the software in my Hiteker DVD player?
    Yes! Hiteker is one of the few players that can. When we have new software available we will put it on our site. Update instructions are given aswell.
  5. Is the upgrade/update for a DVD-player always useful or necessary?
    No, if your DVD-player is working fine, there’s no need for an upgrade/update. For the DIVX players it is useful because of new codecs, (subtitle) formats, etc.
  6. Is there a limit to the times I can upgrade my Hiteker-player?
    There is. It’s a 1000 times.
  7. I’m having difficulties burning the update for my player.
    You have to burn track-at-once instead of disc-at-once. You can also try using Easy CD Creator. With Nero you have to choose mix mode CD and set the disc to track-at-once. Please do not use CD/DVD RW because this type of disc cannot be finalized.

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